Category: Better Know a Member

  • Better Know a Member – Ann Gioe

    Better Know a Member – Ann Gioe

    Describe your profession and what is your favorite part of it?
    I am the Relocation Director for Berkshire Hathaway Indiana Realty. My department is like a distribution center for people who are moving into or out of Central and Southern Indiana because of a job transfer. I’ve always loved the business of Real Estate – but I covet my evenings, weekends and a regular paycheck! Moving into Relocation gave me a regular paycheck and working hours while still doing what I love. Helping people with one of the biggest decisions/events in their life has a high level of satisfaction. I have been with the company for over 20 years and they are now a part of my family.

    What do you like to do when you are not working?
    Time off from work is filled with reading, traveling, family and friends. One of our (husband and I) favorite things to do, when in town is playing “tourists” and checking out all that Indy has to offer. Crown Hill Cemetery has become one of our favorite venues!

    What is the most satisfying benefit you get from being a Rotarian?
    I have to say that meeting in the Scottish Rite Cathedral was a huge draw. My husband worked just a block away for years and would tell me about the history and beauty of the building. I always wanted to come down and take a tour – now I’m here all the time! That was purely a bonus benefit. My favorite benefit is the number of local, organized volunteer opportunities.

    Tell us about your family.
    I am a born and bred Hoosier. My mom is still alive and I have one older sister. I married Brian in 1982 and we have a son and daughter with a total of eight grandchildren. We live on the southeast side of Indianapolis in the house that Brian’s grandparents (Italian immigrants) built in the 30’s. We are the third generation of Gioe’s to live in the home.

    Share one thing people do not know about you.
    I can pack for any trip in carry on luggage only.

    Share some “words to live by,” or your favorite quote.
    There is a God.
    It’s certainly not me.
    It’s most definitely not you.

    What would you be doing if you were not in your present profession, today?
    Thanks to all the CSI shows, I would have pursued a career in forensics. I find the whole business of figuring things out with clues absolutely fascinating.

    Outside of Rotary, please share other interesting civic or community involvement of which you are a part.
    My husband is a full time non-profit person. He organizes one-day house framing events all over the country. When my schedule allows – I love to ride shot-gun and participate in his events.

    Where do you see yourself in ten years?
    I see myself retired from Real Estate, travelling the world and being a full time volunteer doing “duties as assigned.”

  • Better Know a Member – Debra Des Vignes

    Better Know a Member – Debra Des Vignes

    Describe your profession and what is your favorite part of it?
    I’m the VP of Marketing and Communications for the Hoosier Veterans Assistance Foundation (HVAF). We help homeless veterans through transitional housing, case management and basic needs.

    I’m responsible for gaining media coverage through built relationships with local, regional and national reporters as well as managing our internal communications through company announcements and social media. I enjoy being able to tell the stories of our homeless veterans, many who are just returning home from recent wars, and whose lives are forever changed because of our program. On average, 80% of our veterans who go through our program find employment and permanent housing.

    What do you like to do when you are not working?
    When I am not working, I spend time with family. Our son is almost 4 years old so he keeps me busy with swim lessons, French class, and cupcake making.

    What is the most satisfying benefit you get from being a Rotarian?
    I enjoy networking and getting to know other members. The volunteer opportunities is also a benefit. If you haven’t signed up for Indy Do Day, please DO!

    Tell us about your family.
    I’m married to my husband, Andrew, and we have a three-and-a-half-year old son, Simon. We also have one dog, Leo.

    Share one thing people do not know about you.
    I was an extra in the movie HEAT starring Robert De Niro but I didn’t make final cut. I also worked for Bosley Hair Transplant Clinic in Beverly Hills and our client list included some of the biggest names in Hollywood.

    Share some “words to live by,” or your favorite quote.
    “I’m not telling you to make the world better, because I don’t think that progress is necessarily part of the package,” she said. “I’m just telling you to live in it. Not just to endure it, not just to suffer it, not just to pass through it, but to live in it. To look at it. To try to get the picture. To live recklessly. To take chances. To make your own work and take pride in it… – Joan Didion

    What would you be doing if you were not in your present profession, today?
    I would be an investigator assigned to cold cases or a homicide detective.

    Outside of Rotary, please share other interesting civic or community involvement of which you are a part.
    I sit on the Advisory Board for the Kurt Vonnegut Memorial Library and host ‘Spotlight Indianapolis’ a radio show on Emmis Communications and I’m a contributing writer for Little Indiana.

    Where do you see yourself in ten years?
    In ten years, I would have more countries checked off in my quest to travel the world.

  • Better Know a Member – Angie Ingalls

    Better Know a Member – Angie Ingalls

    Describe your profession and what is your favorite part of it?
    I am a Personal Lines Insurance Advisor. I enjoy helping my clients find solutions to property and casualty insurance needs. I like to problem solve and feel accomplished when I help others.

    What do you like to do when you are not working?
    Anything involving time with my family & friends.

    What is the most satisfying benefit you get from being a Rotarian?
    Service Above Self! The community service that I’ve been allowed to participate in has been very satisfying. I enjoy interacting with people and helping on a personal level.

    Tell us about your family.
    I’m a single mom of two terrific kids! Sara is 19 and a psychology student at Purdue University. Cody is 17 and a Junior at Ben Davis High School. I couldn’t be prouder of the two young Rotarians I’m privileged to raise.

    Share one thing people do not know about you.
    I’m left-handed.

    Share some “words to live by,” or your favorite quote.
    SUCCESS isn’t a destination it’s a journey…

    What would you be doing if you were not in your present profession, today?
    I’m pretty sure I would be working with a Not-for-Profit Organization. It’s where my passion is.

    Outside of Rotary, please share other interesting civic or community involvement of which you are a part.
    Both of my children have been/are currently involed with high school theater and marching band and by association, I’ve also been involved.

    Where do you see yourself in ten years?
    Working at a Not-for-Profit Organziation and enjoying grandkids!

  • Better Know a Member – Kaitlin Ferries

    Better Know a Member – Kaitlin Ferries

    Describe your profession and what is your favorite part of it?
    I’m the Director of Communications for the Dyslexia Institute of Indiana. We exist to help the one in five individuals with dyslexia overcome their unanticipated inability to read. I’m responsible for our organization’s internal and external communication, special events, and public relations. I love being able to tell the stories of our students whose lives are changed when they go through our multisensory instruction. On average, our students achieve a 2.5 grade level increase in core language skills after six months of instruction.

    What do you like to do when you are not working?
    When I’m not working, I love spending time with my husband, daughter and our dogs. You’ll also find me making any excuse I can to entertain friends and family or redecorating our home over and over again.

    What is the most satisfying benefit you get from being a Rotarian?
    The connection to our community is the most satisfying benefit that I get from being a Rotarian. The impact a single group of individuals can have on a community and the world is limitless, and that is exciting.

    Tell us about your family.
    I’m married to my husband, Ian, and we have a two-year old daughter, Mary Beth. We also have dog-children, Bentley and Laila.

    Share one thing people do not know about you.
    I grew up tap dancing and Irish step dancing (think Riverdance) for sixteen years. I’ve since retired my shoes!

    Share some “words to live by,” or your favorite quote.
    “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

    What would you be doing if you were not in your present profession, today?
    I would be an interior designer.

    Outside of Rotary, please share other interesting civic or community involvement of which you are a part.
    Working in the nonprofit sector, I’m extremely involved in the Dyslexia Institute of Indiana’s events and fundraisers like the Indiana Author’s Breakfast and Indianapolis Monthly Dream Home. I also mentor young women through Girls Inc. and am a member of St. Paul’s Episcopal Church.

    Where do you see yourself in ten years?
    In ten years, I see myself continuing to work for the Dyslexia Institute of Indiana – serving the one in five individuals who has dyslexia. If we are blessed enough to have more children, there will be more a few more Ferries’ in our family too!

  • Better Know a Member – Andrea Geiger

    Better Know a Member – Andrea Geiger

    geigerDescribe your profession and what is your favorite part of it?
    My career is hands down the most fun and exciting thing that I think I could ever do! I have the privilege of taking a local business’ objectives and figure out ways to make people to DO or BELIEVE something. The ultimate goal is to create an integrated marketing campaign utilizing multiple platforms. My favorite part is the customization to each client’s specific needs and coordinating experiences through exclusive lifestyle programs. We are the media partners for the Indianapolis Colts, the Indiana Pacers, the Indianapolis Motor Speedway. We produce the downtown 4th of July Fireworks that blast off of the Regions Tower, we have music artists, athletes, comedians and celebrities through the building frequently.

    What do you like to do when you are not working?
    I have a six pound yorkie named Mack and a one hundred pound golden/lab mix named Baxter. We like to go for walks. I also enjoy gardening and must say this weather is REALLY helping out my tomatoes! I enjoy a variety of live music, craft beer festivals and events around town. I have a wonderful group of close friends and we travel to Nashville or load up the kayaks for a weekend on the river! However, hands down, my favorite thing to do – I’m a Colt’s Season ticket holder. My mother shares the other seat. Sunday’s are our FUNdays and I love spending time with her.

    What is the most satisfying benefit you get from being a Rotarian?
    The most satisfying benefit from being a Rotarian is the feeling of community. I absolutely adore Indianapolis and as a Rotarian, I am constantly learning about ways that we can make this a better community. My fellow Rotarians have all been very friendly and welcoming. I have recently taken over the chair of the Business Networking committee and I’m thrilled to work with President Matt, Susie and Greg on ways that we can make this aspect of our club better!

    Tell us about your family.
    If you’ve ever been to Madison, Indiana and seen the electric plant smoke stacks on the Ohio River, you have seen part of my family’s past. My Great Grandfather farmed the land the electric plant sits on prior to it’s construction. After he “sold” the land to the government, he relocated the family to Columbus, Indiana. His daughter, my grandmother, was the assistant of the school district for BSCS for years and now resides in the Lutheran Home in Seymour, Indiana. My grandfather worked at Irwin Union bank until he retired. He passed two years ago. He taught me the importance of fiscal responsibly and how to garden. He would be proud to see how far my garden has come this year! My father is a Disabled American Veteran of the Vietnam War and worked for Force Construction in Columbus, Indiana until he retired. My mother started out working on a factory line a t Aisin U.S.A. when I was five years old. Two months ago, she retired from her position as Executive Vice President of Human Resources. My family has taught me the value of hard work and how to utilize your own resources.

    Share one thing people do not know about you.
    I have been a bridesmaid in 21 weddings and my 22nd wedding is on August 8th!

    Share some “words to live by,” or your favorite quote.
    PERSISTENCE. Nothing in the world can take the place of persistence. Talent will not; noting is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone will bring success.

    What you be doing if you were not in your present profession, today?
    I would be a nurse or a pediatrician. From the time I was a little girl, I had always wanted to be a “kid” doctor. When I became the Photo Editor of the Columbus North Triangle Newspaper, I knew that journalism of some sort was my passion.

    Outside of Rotary, please share other interesting civic or community involvement of which you are a part.
    I work actively with the American Heart Association. I help with the production of Indy Has Heart, the Red Dress Dash and the Heart of Gold Ball. I am on the events committee for Junior Achievement. I also try to look for ways to help out Susan G. Komen and a new group called Cocktails and Causes.

    Where do you see yourself in ten years?
    Living somewhere like Butler Tarkington, in a rehabbed house.. and who knows.. maybe a kid or two? MAYBE! 🙂

  • Congratulations Indianapolis Rotarian Lloyd Wright for Being Inducted into the Broadcast Hall of Fame

    Congratulations Indianapolis Rotarian Lloyd Wright for Being Inducted into the Broadcast Hall of Fame

    Please join us in congratulating Lloyd Wright, President and CEO of WFYI Public Media, on his induction into the Richard M. Fairbanks Indiana Broadcast Hall of Fame on October 3. A 30-year veteran of public media, Wright is the longest serving station manager in the Indianapolis market. You can read more about Wright’s professional accomplishments.

    Since his appointment as President and CEO of WFYI Public Media (Indiana’s flagship PBS and NPR member station) in 1989, Wright has distinguished himself as an innovative leader in the public media industry. During his tenure, WFYI’s annual operating budget has grown from $2.5 million to more than $10 million today. The station’s multi-media services and community-based programs have also expanded significantly in scope and impact. Under Wright’s direction, WFYI relocated in 2008 to a state-of-the-art facility in downtown Indianapolis and established an innovative partnership with the Economic Club of Indiana.

    In the last decade, WFYI has evolved from a local program producer into an award-winning producing station that distributes nearly a dozen documentaries and public affairs programs nationwide each year. WFYI has also has earned national recognition for its innovative fundraising practices and overall growth in membership and donor relations. In 2008, the station was honored with three PBS Development Awards, including the coveted “Award of Excellence for Overall Membership.”

    Download the Full Press Release, courtesy WFYI

  • Member Spotlight – Ramona Adams

    Ramona AdamsA true “type A” with passion about life, people and entertainment, Ramona Adams grew up in Carmel, IN with her brother and parents citing a true Midwest upbringing.

    She attended Carmel High School and went to college at University of Dayton with a Bachelor of Arts degree.

    She feels her parents are the people that influenced her the most in life and enjoys spending time with them today.

    As a career woman, her path has taken her to several different positions – notable locations such as the Indianapolis Star, Pacers and she is currently in private dining sales for the downtown Ruth’s Chris Steak House location. She loves working and interacting with people who enjoy fine dining, wines and culinary excellence which is why the position at Ruth’s Chris is a perfect fit for her. In our discussion, she noted that her father became a personal chef after a career in Medical Technology and that cooking is a big part of their family. They don’t do anything simply when it comes to food and family gatherings!

    She came to Rotary after several friends recommended the downtown club as a great place to be involved. And after one meeting, she recognized several people she knew, became enamored with our group and knew immediately it was the place she wanted to spend her time giving back. She is chair of the Social Committee, is a member of the Membership Committee, Co-chairs the Riley Event, is overseeing the Centennial Gala Committee for 2012.

    She and her husband John, a freelance writer and marketing researcher, live in Indianapolis and have been married for five years after a longer courtship. Although they don’t have children, they are “thinking about a dog”. They love to travel and hike and they are definitely “word” people as they enjoy games like Scrabble as well as crossword puzzles that they can do together. She has a goal of making sure she visits all fifty states along the way. Her hobbies include working out, scrapbooking and entertaining! She and John would love to live downtown at some point.

    When asked about her favorite quote she cited a bumper sticker that she has seen several times – MEAN PEOPLE SUCK. She feels that life is too short to spend it being mean, sad or unhappy!

    Her words to live by are to “Live in the moment and don’t put life off!”

    Written by Dene Dresch Nidiffer

  • Member Spotlight – Evan Bedel

    Evan grew up here in Indy with his parents and one older brother. He had a very active childhood as his parents kept him and his brother incredibly busy. Between basketball, baseball, soccer, cross country, or track practice, there wasn’t much time for sitting around or being lazy! Weekends he had out of town tournaments which kept the whole family very active, too.

    After graduating from Brebeuf, Evan was off to Wittenberg University where he was recruited to play basketball. He quickly learned that there are not many professional basketball opportunities for a slow, Division 3 basketball player so he stopped playing and joined a fraternity, Phi Kappa Psi. Evan graduated in 2005 with a Business Management degree. Upon graduation, he sought the answer to this question from his mother: “What’s the best financial planning school in the country?” Elaine quickly replied “Texas Tech” and he said “Where!???” Next thing he knew, he was off to Lubbock, Texas where he graduated with a Master’s degree in Personal Financial Planning in 2008. He feels he made some lifelong connections in Texas and enjoyed his time there very much.

    His first Financial Planning position was with Clarus Financial, in Cincinnati, OH. The firm was owned by a single owner with Evan and a part time administrative assistant only. With the onset of the financial recession at the start of his career, he indicated that he was certainly “baptized by fire” as a new financial planner and it was great experience to kicking off his career. Today, he truly enjoys helping young families reach their financial goals at Bedel Financial Consulting. He can remember as a teen working at the firm, he and Elaine may have not always seen eye to eye, probably because he was a teenager. However, today he feels he and Elaine work incredibly well together. He sees her as a great mentor to him and she has certainly given him lots of advice, yet at the same time is very determined to allow him to fend for himself and provides him the opportunity to make his own path along the way.

    His decision to join Rotary was based on wanting to join a world class organization outside of his profession which has the goal of helping community prosper. He has visited some groups within Rotary to get his feet wet, but believes that he is probably best suited for a budgeting role with Rotary and is planning to seek this type of role as soon as he can.

    Personally, Evan is married to Abbe, a mental health counselor for St. Vincent New Hope. She is a home based therapist working with families that are in need or at risk. These are often families who have lost children due to neglect or other unfortunate circumstances. One exciting piece of news for Evan and Abbe is that they are expecting their first child in January 2012. The whole family is thrilled at the prospect of having this new little member of the family join them. Evan is very excited to be the best Dad that he can possibly be and to start his family.

    As to the most exciting thing that ever happened to him… he and his teammates won an Indiana State Basketball Championship in 2000! (Not everyone can say that!) As to the most interesting place he has ever been… he traveled to China with his college basketball team for two weeks to play Shanghai and Beijing Universities. While there, he experienced some culture shock as to the level of poverty and lifestyle of many people living in China. It made him appreciate life in the US. As to his free time… Evan hangs out with his “virtual friends” through Facebook, Twitter and LinkedIn (isn’t this how we communicate today when we have busy lives?) and loves to be with his wife, dogs, play a little basketball and exercise when he can.

    As to his community involvement…he is involved as a Board Member, Financial Planning Association of Greater Indiana; Investment Committee, Indiana Basketball Hall of Fame; Member, Indianapolis Alumni Association of Phi Kappa Psi and Member, Young Professionals of Central Indiana.

    As to favorite quotes and words to live by…

    Success comes from knowing that you did your best to become the best that you are capable of becoming. – John Wooden

    From there to here, and here to there, funny things are everywhere. – Dr. Seuss

    As to what is next for Evan… for the long term he is looking forward to raising a family, staying connected with the community and helping his clients. For the short term, he will be participating in a 10-12 mile obstacle course designed by British Special Forces in November, it’s called Tough Mudder. He has never done anything like this, so he feels it could be the worst idea ever!

    (He claims that his true motivation for doing this is the “free beer” at the end of the event that he will enjoy!) Good luck Evan!
    Written by Dene Dresch Nidiffer, IIDA, RID of Lohr Design, Inc.

  • Better Know a Member – Sheila Carlson

    “Help others when the opportunity arises!” That was the message that was evident during a visit with Rotarian, Sheila Carlson, after a Tuesday Rotary meeting in early April.

    Also, check out the “Better Know a Member” on Sheila created by Rotarian Brien Richmond in our Videos section.

    Sheila Carlson is a very active mom, wife and career driven lady with a full agenda every day, but ‘life’ does not get in the way of her love for the spirit of volunteerism in her busy schedule. While chatting with her about family, career goals and future endeavors, it was clear that this is a lady who can juggle what life hands her and still keep a positive attitude of serving others at every juncture of her life. In fact, service is one of the main reasons she decided to get involved with Rotary back in 2007 when she was pursued by Rita Steinberg and Janet Harris at Habitat for Humanity, her current workplace where she serves as Communications and Community Relations Coordinator.

    “I appreciate the 4-Way Test model of Rotary,” Sheila mentioned as one of the things she respects about Rotary. “My interest grew out of meeting new friends on my visits to the club and I was surprised at how many friends and acquaintances I already knew that were involved in the organization.” Sheila feels that the Indianapolis Rotary is a place for her to put her skills and abilities to work and it didn’t take long for her to find several avenues of service as she joined four committees immediately after becoming a member. Currently Sheila is finishing up a term as Sergeant of Arms and looks forward to future opportunities in Rotary.

    A native of Dundee, Illinois, Sheila married Keith Carlson at a young age and they located in Virginia Beach, VA. In 1998, she moved with her family to Brownsburg, IN. Along with holding down a full time career, Sheila and Keith have raised two accomplished children. Caprice is a freshman at Roosevelt University in Chicago studying pharmacy and Spencer is a sophomore at Brownsburg High School planning to attend Purdue University with a focus on graphic engineering. Education is not only a priority for her children, but for Sheila as well. She began her higher education at a Community College in Illinois and finished at Indiana Tech in 2004 earning Suma Cum Laude status while managing her family, a job at Bank One and of course always looking for that opportunity to serve others.

    Since becoming a Rotarian, Sheila has been blessed with some incredible memories. Her favorite memory related to Rotary is her trip to Grissom Air Force Base with some fellow Rotarians. She recalls that they had the thrill of going up in a KC 135 Strato Tanker and watch the refueling of a B-1 bomber. “I really got to know a couple of those seasoned Rotarians when we were trapped up in the air all that time.” It was an experience she says she will never forget. Another memory of Sheila’s life that will never fade was her 29th birthday. She jumped out of a plane! She says that skydiving is one of life’s greatest moments and coming in second would be her ‘once in a lifetime’ trip to Bora Bora vacation that she was able to experience.

    Despite great adventures around the world, Sheila remains grounded with her work at Habitat for Humanity where she sees creating more awareness for the organization and its mission as a huge focus of her life right now. With her responsibilities moving more toward involvement with social media and her message to strive to be more consistent in reaching the public to share the need, she is still very involved in creating relationships that fit well with the organization.

    Sheila recharges and stays grounded by relaxing by the pool, walking, biking and working out in her spare time. She considers her favorite Indianapolis “downtown spot” to be an Indian’s game and when those occasional snow days come along, you will find Sheila nestled on the sofa with a great movie perhaps from the 90’s. “I like the decade of the 90’s because it seemed to be just before we lost the ‘people element’ when technology seemed to take over our lives,” she commented.

    Whether you see Sheila at a Rotary meeting or out in the field helping others, she somehow finds a way to give a hug and a smile to those she meets. There doesn’t seem to be much that gets in Sheila’s way to volunteer and participate in life. Whether she is challenging herself in The Race for the Cure this year to honor her aunt who is a cancer survivor, walking in the American Heart Association Walk in honor of her dad who passed away in December or helping out at Gleaner’s, Meals on Wheels, participating in the annual Race for the Cure or Riley Children’s hospital, Sheila exudes the spirit of outreach to others. This Paul Harris Fellow lives by her motto of “Let Go and Let God” and chooses to look at helping others as her mission in life. Don’t miss an opportunity at the next Rotary meeting to meet Sheila Carlson and get to know her and be prepared to be blessed by a hug and her contagious smile.

  • Better Know a Member – Daniel (“Danny”) O’Malia

    danny-omaliaI first met Danny during our New Member Orientation sessions at Rotary last year. He hit the ground running with the club when he teamed up with Debbie Hyde to co-chair our new member meeting—if you recall it was a lively panel presentation on immigration that was moderated by Abdul-Hakim Shabazz of the “Abdul in the Morning” radio show.

    It was my pleasure to sit down with him recently for this Member Profile. I first wanted to know about Danny’s career as a customer service trainer and professional keynote speaker. When Danny’s in the customer service training role, he works with all types of companies to train their staff. In his keynote speaking role, he brings entertainment, motivation and great storytelling to large company meetings, professional associations and many other types of organizations.

    Danny’s role in customer service began when he was about eight years old working for his dad, Joe O’Malia, in the mid-1950s. Joe bought Roth’s store in Broad Ripple. It was a very small store with one cash register and five employees—and one was an eight-year old kid. Danny’s job at the store included breaking down 100 pound bags of potatoes into 5 and 10 pound bags and carrying out groceries all over Broad Ripple. The part of the job that made the biggest impression on Danny was the couple of times per day his dad would see a particular customer come in the store and knew they would want something special that he didn’t have room to stock, so he’d send Danny to run down the street to the Kroger, buy that item and get back before the customer was ready to check out.

    Joe’s stores and partnerships changed over time, and as Danny became a teenager, he started watching his father in business closer and was learning more. He found that his dad had a great penchant for getting his employees on the team and the whole team dedicated to taking care of the customers.

    The first O’Malia’s was opened when Danny was a freshman at Xavier University in Cincinnati. Danny received a lot of mail that year from his dad telling him all about how he was going to open that store—how he found the ground at 106th and College and who he wanted to hire from all his previous stores. He said he only wanted those that gave the best service to work for him.

    Upon graduating from Xavier, Danny taught high school English for six years here in Indianapolis—at St. Andrews at 38th & Sherman and then freshman through seniors at Cathedral High School (when it was boys only). During this time, Danny worked nights and weekends at O’Malia’s and also received a master’s degree at Butler University.

    Danny is married with three daughters and now five grandchildren. While his girls were still very young, he decided to talk to his dad about working in the family business full time. When he did, he found that his dad already had a list of stuff for him to do. At that time there were three stores that turned into nine by 1986.

    Danny is the oldest of his siblings—two brothers and one sister. One brother became a lawyer, and practiced corporate law for quite a few years before he came into the business. His sister became a housewife, and her husband worked for the business as the deli manager. The other brother inherited their dad’s merchandising and operational flair. Danny inherited his dad’s “people thing.” After assembling the family team, the key to success they were taught was the importance of teamwork.

    One example Danny told me about was “Management by Wandering Around”—make the rounds through the store and office and find somebody doing something right and give them praise for it. You’ll find plenty of mistakes being made too while you’re doing this, but if you’ve given your people praise along the way, they will be more open to fixing those mistakes and doing better next time.

    Danny eventually was managing customer service, employee relationships, marketing and public relations at O’Malia’s. He was named President in 1986 and became CEO in 1991. After selling to Marsh in 2001, Danny served as President of the O’Malia division of Marsh and in 2006 was named chief customer service officer for the entire Marsh chain.

    All this experience led Danny to his current career as customer service trainer/keynote speaker with the goal of spreading the concept of “doing the right thing.” His dedication to the Indianapolis community and philosophy of taking care of people makes him such a great addition to the Rotary Club of Indianapolis.